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Shipping info

All items including handmade items displayed via our website are available and ready to post (except for the PRE-ORDER items - see individually descriptions for pre-order shipping times).
Once items have been shipped and left us, the responsibility is completely handed over to the a third party service - the ROYAL MAIL. At this point there is no way in which we can further update or modify any orders, so it is important that all addresses/shipping options are correct when you are placing your order.
Any late orders will be at the responsibility of Royal Mail, we have absolutely no power in being able to make them post any faster to you. For further details on deliveries please visit the Royal Mail website:
http://www.royalmail.com/
Apologies that due to many of our items being handmade to order, we cannot offer any faster services for the time being. 
The following shipping times are for ALL ITEMS via our site EXCLUDING PRE ORDER items - whereby the shipping information for these will be in the individually listings. PRE ORDER items can be found under the "PRE ORDER" section on the shop menu.
 

UK domestic

ETA

Price

UK Economy

5 – 10 working days (excludes weekends)

99P

2nd Class Signed for

3 - 5 working days (excludes weekends)

£4.20

1st Class Signed for

1 – 3 working days (excludes weekends)

£4.90

FREE Faster shipping over £85

1 – 3 working days (excludes weekends)

FREE

 

 

 

UK domestic

ETA

Price

Tracked & Signed

7 - 10 working days (excludes weekends) Please note this can take up to 2-3 weeks.

£9.99

Worldwide priority (Faster)

1 - 3 working days (excludes weekends)

£30

FREE Faster shipping over £150

7 - 10 working days (excludes weekends)

Please note this can take up to 2-3 weeks.

FREE

WHEN WILL I GET MY ORDER?

Orders usually ship out within 1-2 business days. During the busy holiday season such as Black Friday or Christmas it may take up to 6 days to process orders.
 
HOW DO I TRACK MY ORDER?  (UK + WORLDWIDE)
Upon order confirmation you will receive an email confirming this. Once your order has shipped (usually after the 1-2 day processing time), you'll get a second email with a link to the tracking number. (Please check your junk email folder if it has not gone to your main inbox)
Please contact us if you have any queries regarding shipping and we would be more than happy to help! If you require your tracking number please make sure it has been 3 working days before contacting us 
DUE TO OUR DELIVERY SERVICES, SOME TRACKING NUMBERS MAY NOT BE AVAILABLE INSTANTLY AND CAN TAKE UP TO 3 WORKING DAYS TO BE CONFIRMED BY THE SHIPPING COMPANY. 
In some cases, international tracking numbers may change after we post due to being passed to your local delivery service. If this does occur we are unable to inform you automatically, however if you email us, we will be able to provide you the new number. Sorry for the inconvenience caused. 
CUSTOMS / TAXES
Please note that all customs and import taxes and charges (if any) including return postage are the responsibility of the customer


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