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ReturnPolicy

RETURNS + EXCHANGES

We understand that sometimes you change your mind about a style if you’re not lovin’ the look when it arrives and we’ve got no problem with that! You can return any item you don’t want to keep, we just ask that:

  • Items must be returned within 14 days of delivery. Should we receive your return back at LPHQ after this time frame, you will only be eligible for a credit note. The decision to issue a credit note will be made on an individual order basis for orders returned between 14-28 days.
  • Items must be unworn and unwashed.
  • Items must have all tags still attached.
  • Please note that ALL handmade items are Store credit refund only due to being custom made.

Please be aware pierced jewellery, lingerie & swimwear cannot be returned for hygiene reasons. The cost of returns must be paid by the customer.

Please visit our Returns Page for our full Returns Policy.